This Privacy Statement is published to describe how we collect, use, and safeguard the Personally Identifiable Information (or “PII”) you provide on this Website and to assist you in making informed decisions when using it.
Personally Identifiable Information (PII)
We understand our customers are concerned about their privacy and we recognize our obligation to keep your Personally Identifiable Information (PII) secure and confidential. PII is information that identifies you as a distinct individual, such as your name, policy number, Website log-in credentials, Social Security number, address, telephone number, email address as well as other financial or health information.
To register and use this Website, we only collect the PII you voluntarily provide to us. We will use the PII you provide to us to personalize your visits and provide you with the information you request. You may browse this Website without providing your PII but some functions of the Website will not be enabled. We will not sell, rent, or otherwise disclose your PII in ways different from what is disclosed in this Website Privacy Statement.
Types of PII We Collect and Why We Collect It
Mostly, we collect your PII directly from you. You provide PII when you apply for insurance, make a claim or ask us to perform a policy transaction. We ask for your name, contact information, birth date, and may need your Social Security number. Depending on the coverage you apply for, we may ask about your past or present health status, financial assets or other identifying information.
Mostly, we use your PII to issue and service your coverage with us, such as to pay claims or to conduct quality assessments and customer service improvement activities, or in connection with risk management and business planning functions. If permitted by law, we may also use your PII to offer you other insurance-related products and services. If you have health coverage, we will not use PII associated with your health plan for marketing purposes unless the law allows it, such as when you discuss your insurance needs directly with your insurance agent.
We will not ask for your PII unless it is reasonably necessary to issue or service your insurance with us.